Pricing and plans

Free visit, free check-up, free pick-up & free deliver

We offer same price whether you come to workshop or we come to you. Three plans for all our clients.
1) On demand per hrs or fixed price
2) Monthly (fixed price, not included parts)
3) Yearly (fixed price, not included parts)

On demand

Monthly billing

Annual billing

FAQ

Frequently asked questions about prices

Are free Anti-Virus software any good?

First and foremost, you never want to go without security protection on your Laptops, Desktop computers, PC. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection. Call now 800-iTGUYS (484897)

What exactly are Managed IT Services?

Simply put, 800-iTGUYS Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, Laptop chip level support and IT staffing needs. It also means 800-iTGUYS acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running. Call now 800-iTGUYS (484897)

What is cloud backup?

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data centre in Perth. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor. Call now 800-iTGUYS (484897)

What kind of response times can I expect?

Very fast, depends on your location & issues. Normally we fix common IT technical problems on-site in 20 to 45 minutes, we take 24 to 48 hrs for deep level chip level support. Call now 800-iTGUYS (484897)

How Long is a Managed Services Contract For?

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement. Call now 800-iTGUYS (484897)

What should I do before I call for help?

When possible, send error messages by WhatsApp +971 50 8003745 and take screen shots your issue or Call now 800-iTGUYS (484897)

What does having Managed IT Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and technical support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs. Call now 800-iTGUYS (484897)

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, 800-iTGUYS makes it simple with an affordable and customized flat rate service plan. Call now 800-iTGUYS (484897)

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. 800-iTGUYS serves as your “one stop shop” for all your managed IT Technical Support & services needs. And we do it all for one fixed monthly cost. Call now 800-iTGUYS (484897)

What types of systems do you support?

We provide support for Office365, Windows or Mac, Android or iOS, we will support your team. Need to repair Laptop, MacBook, iMac, Desktop all in one or install on-site a server, wi-fi router, range extender, range extender, wireless printer, network sharing, IP camera, data backup cloud etc. We will support you. Need to transition from one ecosystem to another? We’ll be there for you. Call now 800-iTGUYS (484897)